DG Bureau of Public Service calls out INNOSON Motors on Twitter

Director-General, Bureau of Public Service Reforms, Mr Joe Abah took to Twitter to inform car maker Innoson Motors of the troubles his IVM SUV is currently having and the tweet seemed not to have pleased the indigenous automobile maker .

“Sadly, after 2 & half years, the @innosonmotors jeep has started giving wahala. Overheating last week. Now gearbox,” Abah said.

Sadly, after 2 & half years, the @innosonmotors jeep has started giving wahala. Overheating last week. Now gearbox. pic.twitter.com/DauzSIThww

— Dr. Joe Abah (@DrJoeAbah) September 15, 2016

Innoson motors replied his tweet, implying that he was laying complaints through the ‘wrong’ channel.

“Good day @DrJoeAbah, we are indeed sorry abt the probs ure facing wt d SUV, Pls do contact us thru the right channel,” Innoson said, and then provided the numbers to call, and also an email address.

Good day @DrJoeAbah, we are indeed sorry abt the probs ure facing wt d SUV, Pls do contact us thru the right channel https://t.co/pwWvBQvef0

— Innoson Motors (@innosonmotors) September 15, 2016

2. We resolve Customer complaints thru 08030889955. Speak to our rep or send ur complaints 2 [email protected] https://t.co/pwWvBQvef0

— Innoson Motors (@innosonmotors) September 15, 2016

Nigerians swooped in with some taking the side of the Car company while others stood with Mr Joe Abah

@innosonmotors @DrJoeAbah unfortunately the world has moved on. Customer complaints should be accepted through all communication channels

— Baba Bayo (@BabaAdeB) September 15, 2016

@innosonmotors @DrJoeAbah 2 and a half years on Nigerian roads and u r complaining? How are we evn sure u did servicing at all on ur vehicle

— azubike maduka (@zubykelz) September 15, 2016

@innosonmotors Haba, it seems @DrJoeAbah has been trying to fix this IVM through Roadside Mechanics. #Awoof…SMH.https://t.co/uvJVcWEJm4

— Musa Fatai (@gmFATAI) September 15, 2016

Mr Abah later shared a tweet I am pleased report I’ve been visited by Engr. Paul of @innosonmotors who has undertaken to sort out our vehicle so it seems Twitter is the right channel for hitting Innoson up.

I am pleased report I’ve been visited by Engr. Paul of @innosonmotors who has undertaken to sort out our vehicle???? pic.twitter.com/vImET06jix

— Dr. Joe Abah (@DrJoeAbah) September 15, 2016

??? We actually went to their office yesterday. He came to my office this afternoon with my tweet on his phone. https://t.co/X3VEnj5GcW

— Dr. Joe Abah (@DrJoeAbah) September 15, 2016